Shipping, as we all know, can be expensive! And glass can be heavy! We welcome combined shipping on items to keep the costs down, and ground shipping on orders over $150.00 are always free to the USA and Canada. The pricing for shipping is calculated live by the Canada Post calculator. Please keep in mind that orders outside of Canada may incur duties and taxes that are not included in the cost listed in the shipping calculator. These fees are the responsibility of the buyer.
If your order arrives damaged or broken, please email a photo of the damaged item to receive a refund. A refund will not be issued without a photo of the damaged item. The photo must be resized to 1024 X 768. If you do not know how to do this, please let us know. We will be happy to help!
International orders: Please contact us for shipping costs to your country if you have any questions on the rates offered by Canada Post. We will try to find the most inexpensive rates for you. We will always let you know the cost prior to your placing an order. Please keep in mind that usually the least expensive shipping methods are the slowest to be delivered!
***Please note that shipping via International Small Packet Surface can take up to 8 weeks to arrive, depending on your country, and a tracking number is not provided by Canada Post.
***Shipping delays caused by Customs are beyond our control***
